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services & insurance

services & superbills

We are out-of-network providers. Many clients use HSA/FSA funds or submit superbills to their insurance for partial reimbursement. If you’d like to check your benefits, send us a message, or ask your plan:

  1. “What are my out-of-network mental health benefits?”

  2. “What percentage is reimbursed for CPT 90837 (60-min individual) and for group psychotherapy?”

  3. “Do I need pre-authorization or a deductible met?"

good faith estimate (No Surprises Act)

You have the right to receive a Good Faith Estimate explaining the expected costs of your care. Upon request—or when you schedule—We provide a written estimate of annual/episode-of-care costs. This is not a bill, just a transparent look at fees so you can plan.

out of network (oon) in plain english

We don’t bill insurance directly. Instead, many clients use out-of-network benefits to get money back from their insurance after sessions. You pay me at the time of service, and we give you a superbill (an itemized receipt). You submit it to your plan and they reimburse you directly.

How to use OON benefits (3 easy steps)

  1. Check your benefits (2–3 minutes).
    Call the number on your insurance card and ask:

    • “Do I have out-of-network mental health benefits?”

    • “What % is reimbursed for CPT 90837 (60-min individual) and 90853 (group)?”

    • “What’s my deductible, and how much of it is met?”

    • “Do you reimburse for telehealth with a licensed clinician in MA?”

  2. Book & pay as usual.
    You pay the session fee with card/HSA/FSA. We provide a monthly superbill on request.

  3. Get reimbursed.
    Upload the superbill to your insurance portal (or use a claims app). Your plan sends funds directly to you based on your benefits.

frequently asked questions

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